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Vacature: Customer Support

Werkgever:Euramax
Plaats:Roermond
» Customer Support Euramax powered by LEAN HR Services MBO vacatures For our Customer Support department, we are looking for candidates to serve the architectural products market. The customer support will be part of an CS team of 10 people and will report to the Manager of the Customer Support department. Customer Support Roermond Tasks and Responsibilities The customer support will be responsible internally at Euramax for the Architectural Products market. His/Her main activities will be : Manage hedge contracts, claims, open orders, order irregularities and forecasts. Close hedge contracts and pro actively inform customers about their order behavior. Maximize commercial results by generating, quoting and follow up of inquiries. Give excellent support bij informing, supporting and challenging Area Sales Managers in all their activities. Offer first line advise on paint systems, alloys, color possibilities and innovations and engage internal departments Grow relationships by working together in combat teams. Build and maintain strong, open and equal relationships with customers and initiate critical conversations with other departmens to improve customer satifaction Gather and share information by transferring customer needs to the internal organization. Gather and pro actively share market information. Eager to change and learn new products and processes to improve added value. Education and experience HBO level or comparable level with experience Speak and write fluent English, French is a preferable. Minimum 5 years inside sales experience Preferably experience and / or affinity with an international B2B environment Knowledge and experience with Microsoft Office English is a must. French and Dutch is preferable. Professional qualities Commerical attitude: assertiveness, negotiation skills and result driven Offer customers maximum reliability and transparancy in terms of Supply Chain, service and product development Service minded: customer focus, build and maintain multiple relationships Excellent communication skills Strong and natural teamplayer Accurate and self decisive High level of enthusiasm, dynamic and positive by nature Twan Bongers 06 381 861 18 Ik ben bereikbaar via WhatsApp Solliciteren Benieuwd naar de mogelijkheden voor jou? Neem contact op met Twan Bongers HBO/WO VACATURE AANBOD Roermond Trainee Ben jij initiatiefrijk, enthousiast, ambitieus en een starter met een afgeronde HBO opleiding in de richting van Chemische Technologie en/of Werktuigbouwkunde? Bekijk vacature Roermond Laboratory Support Engineer M/V De afdeling BI&Q is binnen Euramax verantwoordelijk voor de kwaliteit, productie ondersteuning en verbeterprojecten. Hiertoe zijn we onderverdeeld in de kwaliteitscontrole, trouble shooting, support en projectmanagement in zowel Roermond als Corby (UK). BI&Q is tevens het kenniscentrum binnen de organisatie voor coatings, kleur en coatingproces. Bekijk vacature Roermond Customer Support For our Customer Support department, we are looking for candidates to serve the architectural products market. The customer support will be part of an CS team of 10 people and will report to the Manager of the Customer Support department. Bekijk vacature © LEAN HR Services Privacy statement